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Businesses integrated with the WhatsApp Business API via tyntec can now migrate a registered phone number from one WhatsApp Business Account (WABA) to another one at any time. After being migrated, a phone number keeps its display name, quality rating, messaging limits, Official Business Account status, and any High quality message templates previously approved.
In practice, migration means that a business can keep the same phone number if:
ℹ️ Only Business Solution Providers (BSPs) - or WhatsApp business partners - and businesses directly integrated with the WhatsApp Business API can perform the phone number migration.
Any incoming messages after deleting the WhatsApp account on your Android or iPhone are queued by the WhatsApp servers and delivered upon successful registration. Follow the steps below:
8. Once your phone number has been released, our Onboarding team will send you a verification code via SMS or phone call to register your phone number to the API.
When you register the number, you start receiving any incoming messages received after you deleted your WhatsApp account (step 6).
After you migrate your number to the API, you will no longer be able to use the WhatsApp Business App with that number. If you do not perform a backup, you will also lose chat history.