FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What If My Phone Number Cannot Be Reached by Either Voice or SMS?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


What if my phone number cannot be reached by either voice or SMS?

Unfortunately, you will need to pick a different phone number that is capable of receiving SMS or voice in order for us to send the registration code. 

For any new phone numbers, regardless if they are mobile, landline, or toll-free / 1-800, we will only deliver registration codes via SMS or voice call.

ℹ️ Find more information about how to select your WhatsApp phone number.