FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Do I Have to Disconnect My WhatsApp Business Phone Number With My Current Provider?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Do I have to disconnect my WhatsApp Business phone number with my current provider?

No. This is done by tyntec via API calls to your WABA source BSP. Once you request your migration, we take over and manage the entire process for you.