FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Can Previously Removed Clients Be Allowed Back on the API? …


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Can previously removed clients be allowed back on the API? If so, can they use the same phone number? Will their old messages be visible?

Yes, clients will be able to use the same phone numbers; however, their old messages will not be visible.