WhatsApp Business Provider Migration
Benefit from the leading WhatsApp Business API with tons of free integrations, all features supported, and fair pricing - without any downtime or the need to change your phone number. tyntec can provide you with a hassle-free transfer away from your current provider.
Get ready to start with a top-rated API for WhatsApp Business while keeping your account intact. Here are a few advantages of working with tyntec.
Integrate WhatsApp with your existing system with free of charge quickstarts for Hubspot, Zapier, and more - or opt for our omnichannel platform, Conversations Inbox.
Leverage 24/7/365 support from our specialists and make use of additional tools, documentation, and tutorials to help you leverage WhatsApp in your business.
Create and use unlimited message templates, profiles, and phone numbers, coupled with a GDPR-compliant and secure solution.
Let our team transfer your WhatsApp Business Profile to our API while keeping your phone number, display name, quality rating, messaging limits, official business account status, and high-quality message templates.
Setup an account with tyntec where you can manage your API accounts, as well as make any payments needed.
Fill out our transfer form with the phone number currently registered with your current provider.
There is no downtime involved in the process. Until the migration is completed by registering your phone number with tyntec, you can send and receive messages without disruption of service.
Simple and fair. Choose one of our packages that best fits your business needs – you can always upgrade if you need to.
If you're a solution provider (ISV) that would like to integrate our API and offer WhatsApp Business to your customers, please get in touch with us.
Businesses with a WhatsApp Business Account (WABA) can now migrate a registered phone number from one Business Service Provider (BSP) to another at any time without having to change the phone number. After being migrated, a phone number keeps its display name, quality rating, messaging limits, Official Business Account status, and any High-quality message templates previously approved.
The migration process involves 3 main assets:
Phone migration is always initiated by the destination WABA BSP – in this case, tyntec.
Here are the migration steps with tyntec:
Step #1 – Create your tyntec account to manage your API accounts and set up payments for your transferred WABA.
Step #2 – Fill out the migration form with the phone number you’d like to transfer. We’ll also need your Facebook Business Manager ID, your business name, and your tyntec API key name.
Step #3 - You must confirm to tyntec that your existing BSP (‘source WABA’) has lifted the 2FA code from the number.
Step #4 – tyntec will perform migration API calls made to the endpoint with the destination WABA’s ID.
Step #4 - You would receive a 6 digit code via SMS or voice call, and send it back to tyntec.
Once this is done, your WABA is successfully migrated to tyntec and you will be notified accordingly.
You can view your WhatsApp Business Profile on your tyntec account and can start managing it from our dashboard, such as submitting new message templates.
A WhatsApp Business Profile can be connected with mobile, landline, and toll-free numbers. Hence, the same types of phone numbers can be migrated from one business provider to another without restrictions.
Yes. Regardless if you have a standard business account or Official Business Account (OBA), you do receive a 6 digit code via SMS or voice call, and send it back to tyntec, so we can finalize the transfer. That step is key to keeping your account secure.
No. This is done by tyntec via API calls to your WABA source BSP. Once you request your migration, we take over and manage the entire process for you.
Not at all. We offer the migration completely free of charge.
In the migration form, you can choose the right product for you:
If you choose the WhatsApp Business API only, pick one of the 3 available pricing packages:
If you choose the Conversations Inbox option, 100€ monthly will be added to your chosen WhatsApp package, e.g. if you choose the Starter package, your total monthly fee would be 189€.
Once your migration is completed, your billing will be moved completely to tyntec.
Message and chat history are not migrated with this process.
Until the migration is completed by registering the phone number on the destination WABA, the source WABA can continue to send and receive messages without disruption in service. After the migration is complete, the destination WABA can start sending messages immediately, without any downtime.
The phone number can be migrated to any WABA (including back to the source WABA) if ownership is confirmed using the right registration code (and using the right pin, if two-factor authentication is enabled).
You cannot migrate several phone numbers at once, but we can trigger subsequent verification calls to the different numbers. Please use the provided form multiple times in this case.
