FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What Is tyntec’s Role in Data Privacy, Security, and GDPR Compliance?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


What is tyntec’s role in data privacy, security, and GDPR compliance?

Security is a priority for both WhatsApp and tyntec. Data privacy, data storage, and secure transmission are meant to identify security flaws and adhere to GDPR and other regulations.

WhatsApp has provided full encryption to personal communications — and will also extend this feature to businesses. In addition, media and messages are only stored for delivery and deleted after 7/30 days respectively. Find out more information about GDPR and security here.