FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What Integration Options Does tyntec Support?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


What integration options does tyntec support?

tyntec’s API for WhatsApp Business is platform-agnostic and able to be integrated onto any system. At the same time, we offer an array of pre-built integrations that serve as shortcuts to your WhatsApp Business API integration, reducing development time and effort.

These add-ons provide your easy integration to common SaaS, including CRM systems like Salesforce and Hubspot, eCommerce software including Shopify and Magento, AI frameworks such as IBM Watson and Dialogflow – and more.


tyntec provides a wide array of integrations for relevant platforms such as:










It’s possible that, depending on each customers’ requirements, a deeper integration is needed. An example is the use of WhatsApp integrated onto Slack, which tyntec has implemented for jet charter company GlobeAir.

ℹ️ Have a look at all integration and add-ons available for WhatsApp Business.

ℹ️ You can find our API reference here.

✉️ If you want to use WhatsApp but have no developer resources or simply prefer to keep WhatsApp chats separate from your system, our Conversations Inbox may be the right solution for you. Get in touch with us for more information.