FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Do I Have to Verify My Phone Number Again?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Do I have to verify my phone number again?

Yes. Regardless if you have a standard business account or Official Business Account (OBA), you do receive a 6 digit code via SMS or voice call, and send it back to tyntec, so we can finalize the transfer. That step is key to keeping your account secure.