FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Is It Possible to Transact in the Sale of Goods / Services …


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Is it possible to transact in the sale of goods / services prohibited by the Commerce policy for a B2B use case?

No, this is not possible. The Commerce policy applies to all kinds of transactions, regardless of whether they are B2C or B2B.