FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What Kind of Formatting Is Possible With Message Templates?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


What kind of formatting is possible with Message Templates?

WhatsApp allows for basic formatting in message templates.

To format a message or a part of a message, use the formatting symbols described in this table.





Italic text

Italicize your message with an underscore on both sides of the text


Welcome to _tyntec_

Bold text

Place an asterisk on both sides of the text


Your total is EUR *19.90*

Struck through text

To strikethrough your message, place a tilde on both sides of the text


This is ~better~ best!

Monospace text / code

Place three backticks on both sides of the text


“`print ‘Hello World’;“`

ℹ️ Find more information about how to create your message templates here.