FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How Can I Get the API Key to Setup My WhatsApp Business Account?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


How can I get the API key to set up my WhatsApp Business Profile?

The API key and API key name are important information in the setup of your WhatsApp Business Profile. You will have to create an account at tyntec’s customer portal to retrieve this information.


Once you have an account, all you have to do is click on “API Settings” and then on the button “New API key” at the top:


How can I get the API key to finalize my WhatsApp Business Account Setup?

Once you fill out the WhatsApp Setup form, you will add the “API key name” information. 

We will associate your WhatsApp Business Profile to this account and you can access it using the key provided in your account at tyntec’s customer portal.