FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Is There Downtime During Migration?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Is there downtime during migration?

Until the migration is completed by registering the phone number on the destination WABA, the source WABA can continue to send and receive messages without disruption in service. After the migration is complete, the destination WABA can start sending messages immediately, without any downtime.