FAQ | WhatsApp Business

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Does WhatsApp Monitor Whether a Business Is Following Its Opt-In Policies?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Does WhatsApp monitor whether a business is following its opt-in policies?

Yes. The company regularly checks a business’ opt-in flows as well as monitoring quality signals, i.e. whether customers are regularly blocking the business. If WhatsApp believes its policies aren’t being followed, then the enterprise could be blocked from the platform.