Docs Center - WhatsApp Business API | FAQs - Message Types & Templates

WhatsApp differentiates message types as ‘User-initiated’ and ‘Business-initiated’. Find all the information about different message types and templated messages in the FAQs below.

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Message Types & Templates

How can I create and submit Message Templates?
What type of messaging is supported on the WhatsApp Business API?
Does tyntec support media message templates for WhatsApp?
How can I submit Message Templates with tyntec?
What are the supported languages for message templates?
What information do I have to submit for media message template approval?
How much do media message templates cost?
What kind of formatting is possible with Message Templates?
What are the character limits with media message templates?
How do the dynamic variables in Message Templates work?
Why can't I edit my already submitted templates?
What are the reasons my templated messages fail and how to solve this?
Can I get IDs for message templates?
Does WhatsApp approve messages during the "support window"?
Can we receive the live location from our customers?