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Does tyntec support media message templates for WhatsApp?

Yes, we do. You can expand your text-based message templates with images (.jpeg and .png), files (PDFs), locations, videos and interactive buttons, and submit the “media message templates” for WhatsApp approval. Check more information here about media message templates.

To create your media message template, you have to submit them for WhatsApp approval via tyntec’s Setup your Message Templates form.

If you're an existing customer, you can also use our Message Template Management API to get, submit and delete your message templates. Learn more in our self-service APIs.