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Here’s a quick overview of industries and use cases that are currently not eligible to use the WhatsApp Business API:
For health and medical services, e.g. pharmacies, use cases are limited to services such as appointment reminders, vaccine administration, and medical testing.
✉️ In case a company has been rejected and it's unclear why, you can get in touch with our Onboarding Team at firstname.lastname@example.org. You can also request an appeal for Facebook to reconsider, which our Onboarding team can also advise and help with.