ℹ️ For integration partners - please follow the process described below - all your clients need to accept MOB - you will see the status of MOB pending in your spreadsheet. If you are not our integration partner, this information is only required for the onboarding with an IVR-enabled phone number. The standard onboarding no longer requires this information since the company data used to create a WhatsApp Business Profile is synced with Facebook during the sign-up process.
ℹ️ Please note you need admin access to see the ''Message on behalf of'' and accept this request.
✉️ In case you cannot find your notification or face any issues, please get in touch with our Onboarding Team at firstname.lastname@example.org.