What if a business is already verified?

Some Business Manager accounts have already been verified for other reasons. If your Business Manager is already verified, you still need to pass our further checks (display name, Commerce Policy, etc.) before being able to send a high number of messages. Until those checks are completed, you still have access to the unverified trial experience.

If a business wants to use a Business Manager account that is already verified, but they are not an Admin on that Business Manager account, they can try the following:

  • Request to be added as an admin to the Business Manager account.
  • Ask the admin on the Business Manager account to go through the embedded signup flow.
  • Instead, create a new Business Manager account and go through Business Verification using that account.