Now, it’s possible to try out WhatsApp before your company has finalized the business verification. While waiting for verification, you can:
- Notifications: Can be sent to 2 phone numbers, up to 10 messages a day. You can use the pre-approved message templates to send notifications.
- Customer Service Messages: Can have a maximum of 1,500 customer-initiated conversations. A conversation is a 24-hour window of messaging with a given phone number.
ℹ️ You have a total of 1,500 complimentary messages to try out WhatsApp, which can be used during business verification or after. It’s up to you when to use your complimentary messages.