Omnichannel Communication
Omnichannel Communication
WhatsApp Statistics around the World & the future of WhatsApp
WhatsApp in Numbers and Beyond

Everyone knows that WhatsApp is the most popular chat app in the world, with 1.6 billion users. But where is the leading chat app most relevant? Find the latest data here.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Creating templates with the WhatsApp Business Solution
How to Create Message Templates for WhatsApp Business in 4 Steps

Message templates are essential to initiate communication with your customers on WhatsApp. Learn the basic steps on how to create them.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Learn about conversational Commerce with tyntec
Guide | Mobile Chat
A Beginner's Guide to Conversational Commerce

People like to chat. Now with businesses too, not just with their friends and family. Driven by easy-to-integrate communication APIs, companies are interacting with customers in more human-like ways.

Profile picture for user Jean By Jean Shin
Omnichannel Communication
Learn how you can incorporate the WhatsApp Business solution into your communication strategy!
Four Advantages for Using the WhatsApp Business API
How You can Use WhatsApp Business Solution

Enterprises are excited about the WhatsApp Business API. What are the reasons for all the fuss? Find out why.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Guide | WhatsApp Business Solution
How to Get Started with tyntec's WhatsApp Business API

Omnichannel engagement has been in enterprise agendas for a long time. Now, WhatsApp Business can accelerate the pace of omnichannel engagement and enrich conversational commerce. For enterprises eager to enhance customer conversations, it’s time to find out how WhatsApp Business works.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Business SMS with GDPR, tyntec
Business SMS, Live Chat, and GDPR Compliance

GDPR brought many changes that affect customer communications and requires extra obligations for retailers to stay in touch. However, Mobile Chat and SMS have proved to resolve customer issues fast and efficiently. Hence, for companies, obtaining and maintaining user permission to connect, on channels they use most, is worth the extra effort required.

Profile picture for user Jean By Jean Shin
Omnichannel Communication
Retail_Conversations_guide_header
Guide | Retail Messaging

Messaging is the future channel of business communication. Real time communications, such as two-way messaging, helps retailers communicate for meaningful, personalized, and tailored customer conversations.

Profile picture for user Jean By Jean Shin
Omnichannel Communication
Reach people easily, with bulk messaging
How to Leverage Bulk SMS for Critical Notifications

Today’s businesses cannot run at email’s pace. When you need fast, reliable communications in case of incidents, SMS alerts are a great way to contact the right people at the right time.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Omnichannel Messaging for the Travel Industry
Guide | Messaging for the Travel Industry

Many industries are experiencing a transformation change. At the moment, the travel industry is being disrupted with the power of mobile messaging. Companies who embrace these new changes will prosper — make sure that you stay ahead of the competition by implementing messaging into your travel business.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Increase Engagment with Business Messaging, tyntec
4 Ways Mobile Messaging can aid Customer Retention

Subscription e-commerce is gaining importance — as it provides a convenient way for customers to access exclusive and highly personalized offers. Unfortunately for businesses, one-third of consumers cancel their box subscriptions within three months. Thankfully, there are ways to help subscription box companies retain and expand their customer base.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Enrich Travel Experiences with Business Messaging for Alerts, Notifications, and 2-way Conversations
How Business Messaging Enriches Travel Experiences

The travel industry, with a wide range of communications flowing throughout the customer journey, is going through a transformation with the power of mobile messaging.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
On-Demand Businesses Using Communications to Succeed, tyntec
On-Demand Businesses Using Communications to Succeed

The flourishing on-demand industry is tapping in to the busy lives of today’s connected consumers.  Wary of wasting time in mundane activities, consumers are happy ordering taxi services, staying at someone’s home during a holiday, ordering food and even finding a nanny — all with a few swipes on a smartphone. Easy, convenient and fast, on-demand companies leverage the convenience consumers crave, fueling the instant gratification market. 

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Use Business Messaging to enrich ECommerce Sales
How Business Messaging helps e-Commerce

That retail therapy is one of the main activities with shoppers of all ages should not come as surprise. But if anyone still had any doubt that shoppers are exchanging the happy times of walking through stores with the impersonal act of online shopping, should now be convinced that e-Commerce has changed the way we buy. Now, almost everything is available online for purchase: from books to clothes, electronics to toys, e-Commerce aficionados can buy anything, with just a click.

Profile picture for user manuelam By Manuela Marques
Omnichannel Communication
Going Mobile: Buyers in the Driver’s Seat - Blog Post - tyntec.com
Going Mobile: Buyers in the Driver’s Seat

If I have to pick an industry that’s most affected by the so-called “sharing economy,” it would have to be the hospitality sector. After all, isn’t Airbnb the perfect poster child of the sharing economy? Throughout the past 10 years, we’ve witnessed many spectacular promises and hypes. It’s time to hear it from the field.

Profile picture for user Jean By Jean Shin