Crisis communications

Crisis communications
Time for Change? What Businesses Can Really Learn from Facebook's Earnings Call During the Pandemic

Facebook is enjoying big profits this quarter, which is great news for the social media giant — but were there any lessons companies large and small could take away from the call?

Jean
Shin
6 min read
Crisis communications
How Retailers Can Engage Audiences in Unprecedented Times

With streets and stores closed, retailers are feeling the negative effects of the Corona Virus pandemic. WhatsApp is helping retailers get sales online, keep customers informed and engage audiences.

Manuela
Marques
3 min read
Crisis communications
Handling Disrupted Travel Communications with WhatsApp Business

As travel companies face challenging times, it’s more important than ever to prioritize crisis communications with the chat app travelers already use: WhatsApp.

Manuela
Marques
4 min read
Crisis communications
Why Covid-19 Accelerates the Need for Digital Transformation

Chat apps like WhatsApp Business and AI will help companies decrease calls to the contact center, provide support to anxious customers, and enable crisis communication

Manuela
Marques
4 min read
img_tcw_staying_strong_and_safe_during_the_covid_19_outbreak_statement_from_tyntecs_ceo2x
Crisis communications
COVID-19 concerns all of us. We are here for you.

Like the rest of the world, we have been monitoring the situation with Covid-19 while focusing on proactive measures to avoid potential disruptions. I trust you are, too.

Nicola
Wolfram
2 min read