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tyntec Launches ICMS Cloud Communications Application Service

  • tyntec Wins 2017 Tech Culture Award from TMC

    TMC Tech Culture Award Recognizes the Best-of-the-Best Work Cultures Within the Technology Sector

     

    Munich and Dallas – November 9, 2017
    tyntec, a global cloud communications provider, announced today that TMC, a leading global media company, has named the company a 2017 Tech Culture Award winner. This award recognizes organizations committed to continuously improving the work-life balances of their employees. In addition to celebrating these stand out companies, the award serves to distinguish technology companies seeking to attract top talent and honor those who, but not limited to, provide growth potential, onsite culinary and recreational benefits, team building atmosphere, flexible hours, tuition and training programs, and attractive investment options.


    tyntec’s winning submission emphasizes the company’s dedication to attracting and retaining an employee base that spans 35 nations and strong advocacy for women in technology. Backed by a decade-long experience, tyntec has entered a new phase of growth addressing the expanding enterprise demand for real-time communication utilizing messaging and voice. tyntec recently announced a new Enterprise Messaging Ecosystem Proposal in North America, became a US Inter-Carrier Vendor (ICV) and brings new technology and competition to the market, in the mist of the rising importance of messaging in how businesses communicate with their customers, partners and employees.

    “Congratulations to the winners of the 2017 Tech Culture Award," said Rich Tehrani, CEO, TMC. “We are proud to acknowledge the leaders who understand the importance of culture in the tech industry and look forward to seeing what the future has in store for these revolutionary companies.”

    “tyntec’s success is driven by the talented people that make up our business, including our employees, partners and customers,” said Nicola Wolfram, CEO, tyntec. “This recognition reflects tyntec’s commitment to providing an exceptional work environment across our global offices, and by extension, offering the same high-level services to the enterprises and operators we serve.”

    For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide. Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.


    About tyntec 
    tyntec is a global cloud communications provider enabling businesses to communicate with their customers, workforce and machines. tyntec has built its global connectivity from the ground up and developed cloud APIs on top to provide the full advantage of cloud communications on a global scale. Building on its heritage of tier-one global A2P messaging provider, tyntec continues to advance how today’s enterprises utilize the universal services of messaging, voice and phone numbers to connect and perform transactions with people around the world.

    Press contact:
    tyntec
    Jean Shin
    +49 89 202 451 140
    press@tyntec.com

  • tyntec Develops New Way Forward for Enterprise Messaging Ecosystem

    Opens Revenue Streams for Operators in North America and Provides Enterprises Simple, Fast and Reliable Two-Way Messaging

    Munich and Dallas – July 25, 2017
    tyntec, a global cloud communications provider, today introduced a new proposal to build a robust framework in North America that fills the gap between person-to-person messaging (P2P) and application-to-person (A2P) messaging over short codes. The proposal focuses on making it easier for enterprises to connect with today’s consumers while enabling telecom operators to participate in a new interconnected global messaging ecosystem. The new framework addresses the demand and new uses for two-way mobile messaging, preserving what currently works and adding what’s missing for cloud-enabled enterprise communications.

    The North American mobile ecosystem stands on the verge of a huge opportunity. The way enterprises communicate with employees, partners and consumers is changing. Short Message Service (SMS) and Multimedia Messaging Service (MMS) is at the center of the growing demand for real-time communication as enterprises and CPaaS providers are increasingly integrating texting into various customer engagement and collaboration solutions. The growing demand for enterprise messaging – and the inadequacy of short and long codes to meet it – has led the industry to improvise solutions.

    “The enterprise messaging community is poised to grow alongside emerging two-way messaging because consumers increasingly prefer to interact with businesses via texting,” said Nicola Wolfram, CEO, tyntec. “However, the current system is complicated for operators and enterprises plus lacks the scalability required to meet the growing demand. We are taking action and have created a compelling framework for an ecosystem built on new platform technologies and cloud services that make it more user-friendly, scalable and flexible for the evolving needs of enterprise-to-consumer communications.”

    tyntec’s proposal provides a common, interconnected global messaging ecosystem that will fill the gap between P2P messaging and short codes. Key benefits of the new ecosystem include:

    • Makes messaging simple, fast and safe for enterprises
    • Opens up vast new revenue streams for operators
    • Meets consumer expectations for communication with brands

    “This new system augments the established messaging ecosystem by extending its current limits in scale, speed and convenience. It also offers a simple entry point for both operators and enterprises, ultimately satisfying the consumer demand for real-time, two-way interaction,” added Dr. Marco Lafrentz, Director of P2P and Cloud Services, tyntec. “This simple, online process will provide transparency through a centralized registry, technical enablement, independency and oversight.”

    “Today’s ecosystem in North America makes enterprise messaging a complicated proposition. From case approval requirements to non-standardized interconnection layers, enterprises have little visibility into their A2P services. tyntec’s proposed creation of a neutral, transparent system to support enterprise-to-consumer messaging will facilitate messaging registration, consumption and control,” said Mark Winther, IDC’s VP and GM of Worldwide Telecommunications research. “As demand for enterprise messaging has sky-rocketed from short codes to long codes to toll-free to proxy number texting, tyntec’s proposal is an attractive way to help enterprises and operators open new revenue streams and better utilize two-way correspondence through A2P messaging.”

    About tyntec
    tyntec is a global cloud communications provider enabling businesses to communicate with their customers, workforce and machines. tyntec has built its global connectivity from the ground up and developed cloud APIs on top to provide the full advantage of cloud communications on a global scale. Building on its heritage of tier-one global SMS messaging provider, tyntec continues to advance how today’s enterprises utilize the universal services of messaging, voice and phone numbers to connect and perform transactions with people around the world.

    For more information on the company and its offerings, please visit: https://www.tyntec.com

    Press contact:
    tyntec
    Jean Shin
    +49 89 202 451 140
    press@tyntec.com

  • tyntec Extends Leadership in Cloud Communications with New Inter-Carrier Messaging Service

    Now One of Three US-Inter Carrier Vendors, tyntec Spurs Competition Through New Offering that Provides the Communications Industry with Choice and Reduced Cost

    London, Munich, Dallas, Singapore – February 15, 2017
    tyntec, a global cloud communications provider, today announced the launch of its Inter-Carrier Messaging Service (ICMS), which will create more competition in the messaging ecosystem. The service is designed to help network operators simplify the process of exchanging subscriber SMS and MMS to and from any wireless network, technology or protocol. Designed for the communications industry, ICMS provides carriers of all tiers across all countries under the North American Numbering Plan, along with value-added communications service providers, the benefit of greater choice and reduced cost. Building on its decade-long leadership in global application-to-person (A2P) messaging, the ICMS solution expands tyntec’s offerings into person-to-person (P2P) messaging, helping carriers provide global coverage for their subscribers as well as enterprises reach their customers and employees anywhere on any device. tyntec’s recent acquisition of Iris Wireless’s assets, one of three US inter-carrier vendors, in conjunction with the availability of ICMS further strengthens tyntec’s global connectivity and lays the foundation for multiple new product introductions in 2017.

    Also known as hub providers, inter-carrier vendors (ICV) act as hubs to facilitate interoperability by transporting messaging traffic between multiple network operators. Since the early 2000s when CTIA first established SMS interoperability guidelines, the market has become increasingly concentrated, with fewer and fewer ICVs. tyntec’s ICMS holds the promise to reshape the existing landscape, offering enterprises and operators one simple connection to billions of SMS and MMS users, on multiple mobile networks with greater cost efficiency and reliability.

    Key features of ICMS include:

    • High performance infrastructure: Reliability of 100% uptime and scalability with unlimited message throughput.
    • Global reach: One simple connection for global reach and reduced operating costs, simplified connectivity and settlement.
    • Top customer service: Customer-centric service and 24x7 support providing peace of mind. 

    As a global cloud communications provider covering A2P, P2P messaging and Communications Platform as a Service (CPaaS), tyntec attracts a wide array of carrier customers and enterprises increasingly relying on real-time, universal communications for business-critical use cases. The launch of ICMS pushes tyntec into its next phase of growth, expanding its customer-base and delivering new offerings faster and with greater impact. The company’s new strategic initiatives are also boosted by the recent financial investment from Cipio Partners.

    “Unlike in Europe or Asia, the messaging services in the US and Canada as well as all countries under the +1 North American Numbering Plan, have evolved under a hub-based framework, relying on a limited number of vendors providing interoperability, which has impacted competition in the entire ecosystem,” said Nicola Wolfram, CEO of tyntec. As a long-time industry innovator, we have the infrastructure to support greater scale, reliability and connectivity to enable our customers to accelerate growth for their business. Our new Inter-Carrier Messaging Service brings us a step closer to our full vision of enabling all real-time communications on our platform through powerful APIs for simpler integration with all business-critical communications.”

    For more information on tyntec’s ICMS click here


    About tyntec
    tyntec is a global cloud communications provider enabling businesses to communicate with their customers, workforce and machines. tyntec has built its global connectivity from the ground up and developed cloud APIs on top to provide the full advantage of cloud communications on a global scale. Building on its heritage of tier-one global A2P messaging provider, tyntec continues to advance how today’s enterprises utilize the universal services of messaging, voice and phone numbers to connect and perform transactions with people around the world.

    For more information:

    Press contact tyntec
    tyntec
    Jean Shin
    +49 89 202 451 140
    press@tyntec.com

  • tyntec Announces Financial Investment and New Corporate Structure

    Aimed at Accelerating New Product Introductions

    London, Munich, Dallas, Singapore – January 25, 2017
    tyntec, a global cloud communications provider, today announced that it has secured the backing of new investor Cipio Partners and that it has regrouped all its regional operations, namely tyntec Limited in the UK, tyntec GmbH in Germany, tyntec Inc. in the US and tyntec Pte Ltd in Singapore, under a new holding company, the tyntec Group Limited, based in London, UK.

    The realignment comes as tyntec enters its next phase of growth. With the growing enterprise demand for real-time communications utilizing messaging and voice, the cloud communications provider prepares to announce new services for person-to-person (P2P) messaging and the global Communications Platform as a Service (CPaaS) markets in the US and Canada.

    “tyntec was formed to be a disruptive force that will transform and simplify cloud communications. In order for us to take that vision to the next level, it’s vital to make strategic decisions that will help us accelerate growth and scale long-term,” said Nicola Wolfram, CEO of tyntec.“ We are committed to significantly expanding the scope of our solutions and connectivity infrastructure to enable all businesses to communicate with their customers and workforce more easily. Our new financial backing and new corporate structure provide the foundation for new services to be announced this year.”

    “tyntec is truly poised to accelerate its growth at the core of the business-critical messaging and CPaaS markets,” said Roland Dennert, Managing Partner at Cipio Partners, who has recently joined the company’s board. “tyntec will reshape the cloud communications ecosystem, leveraging its global connectivity infrastructure with innovative new services.”

     

    About tyntec

    tyntec is a cloud communications provider enabling businesses to communicate with their customers, workforce and machines. tyntec has built its global connectivity from the ground up and developedcloud APIs on top to provide the full advantage of cloud communications on a global scale. Building on its heritage of tier-one global SMS messaging provider, tyntec continues to advance how today’s enterprises utilize the universal services of messaging, voice and phone numbers to connect and perform transactions with people around the world.

    For more information:

    Press contact tyntec
    tyntec
    Jean Shin
    +49 89 202 451 140
    press@tyntec.com

  • tyntec Is Rated As One Of The Top Three A2P SMS Providers In ROCCO’s Annual A2P SMS Messaging Vendor Performance Report

    Garnering the highest scores for reliability, technical expertise, transparency, and understanding of interconnect, tyntec was selected as a tier one provider by mobile operators

    MUNICH, SAN FRANCISCO – July 7, 2016
    tyntec, a global cloud communications provider, today announced it was selected as one of the top three A2P SMS messaging vendors by 260 mobile network operators (MNOs) in an independent study conducted by The Roaming Consulting Company (ROCCO). The survey, published in “A2P SMS Messaging Vendor Performance Report 2016,” is designed to help quantify performance criteria to assist MNOs in obtaining a wider perspective of the A2P SMS vendor landscape to improve decision-making. Out of a group of 32 A2P SMS providers, operators gave tyntec high marks on a total of 35 KPIs that are fundamental to the delivery of A2P SMS messaging services. The ROCCO research was conducted between April and June 2016 and can be downloaded here.  

    ROCCO describes tier one as receiving at least four out of a total of five points from operators, across all categories. tyntec was named a tier one vendor and even outscored other suppliers, receiving the highest marks in the following general performance KPI categories: reliability, technical expertise, transparency, and understanding of interconnect (there are only five providers in this selective group of tier one). Analysts described tyntec as having avid supporters in the MNO ecosystem with appreciation for its achievements in A2P SMS.

    “The A2P SMS market is crowded and MNOs often find it challenging to identify the right vendors that actually deliver satisfactory service for their needs. What ROCCO is trying to do is create a community for information and advice exchange to aid in vendor decisions,” said Jason Bryan, CEO, ROCCO. “tyntec has extensive knowledge on A2P SMS services and scored best for reliability and technical expertise, they would be a preferred partner for operators.”

    “At the heart of our success is our strong, long-lasting relationships with MNOs around the world that are often our strategic partners, as well as customers,” said Stefan Kuehne, Director Carrier Relations, tyntec. “A2P SMS messaging services are part of our core competencies, which makes this ranking and comments that we’ve built trust among MNOs extremely meaningful. We’ll continue innovating and building out the capabilities of our offering to deliver the utmost value to our operator customers.”

    About tyntec
    tyntec is a telecom-web convergence company that connects the immediacy and convenience of mobile telecom with the power of the Internet. Partnering with mobile network operators around the world, tyntec enables enterprises and Internet brands to power their applications, authentication, and mission-critical communications with universal mobile services such as SMS, voice and phone numbers in the cloud.

    Founded in 2002, tyntec employs over 150 people in six offices around the globe, serving more than 500 global businesses, Internet brands and mobile network operators.

    About ROCCO
    ROCCO is the 100% neutral Research, Strategy and Education Company based in the UK. For 3.5 years we have provided research into Roaming and Interconnect Vendors on behalf of Mobile Network Operators interested in making the right Vendor decisions as well as on all kinds of hot topics that interest them. Over 500 MNOs contribute to our research annually. 

    Press contact tyntec
    tyntec
    Jean Shin
    +49 89 202 451 140
    press@tyntec.com