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The tyntec Blog

Stay in the loop for the latest on mobile messaging, conversational commerce, fraud prevention, and more.

Latest

TIER ONE Recognition in ROCCO Research

by Nicola Wolfram

July 24, 2024 | 5 minute read

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Illustration of a smartphone screen displaying a notification: "Shush Inc. forges a strategic partnership with tyntec.

Shush Inc. enters into a Strategic Partnership with tyntec to provide Network Authentication Solutions

by tyntec

March 05, 2025 | 5 minute read

A woman holding a coffee cup and smartphone stands beside a graphic displaying "Tier One Recognition in ROCCO Research for MNO and Enterprise Edition" and two award badges labeled "TYNTEC, 2024.

TIER ONE Recognition in ROCCO Research

by Nicola Wolfram

July 24, 2024 | 5 minute read

Conversational AI, also known as conversational artificial intelligence or chatbot technology, refers to the use of artificial intelligence and natural language processing to enable machines to engage in human-like conversations. It involves

Conversational commerce

What is conversational AI?

by Sophia Binder

August 01, 2023 | 5 minute read

What is two factor authentication and how can you make your business secure using it?

What is two-factor authentication and how can it make your business more secure?

by Sophia Binder

July 14, 2023 | 2 minute read

Close-up of a person using a smartphone with various messaging and voice icons floating around, illustrating the power of omnichannel messaging.

Omnichannel communication

How to leverage omnichannel messaging to enhance the customer journey

by Sophia Binder

May 26, 2023 | 6 minute read

A smartphone screen reveals a messaging app interface, prominently featuring three green icons: WhatsApp, WhatsApp Business, and Settings. Seamlessly integrating with the WhatsApp Business API, this interface boosts connectivity for enterprises in dynamic digital landscapes.

WhatsApp Business vs. WhatsApp Business API: What’s the Difference?

by Sophia Binder

April 21, 2023 | 5 minute read

A person holds a smartphone showing an Instagram notification about a new Taylor Swift post, seamlessly juggling between her latest updates and exploring WhatsApp marketing strategies with ease.

WhatsApp Marketing: the dos and don’ts

by Sophia Binder

March 31, 2023 | 4 minute read

A woman smiles while using her smartphone, highlighting how conversational commerce bridges generations from Gen Z to Boomers.

Conversational commerce

Conversational Commerce from Gen Z to Boomers

by Sophia Binder

December 20, 2022 | 5 minute read

Chat on phone screen showcases festive holiday season campaign messages with cheerful emojis and Christmas message templates.

Conversational commerce

Top message templates for christmas to boost sales this holiday season

by Sophia Binder

November 29, 2022 | 7 minute read

A person wearing a headset speaks animatedly, gesturing with their hands as on-screen chat notifications pop up from three different users in separate message bubbles. It's a lively Black Friday messaging stream full of excitement and rapid exchanges.

Omnichannel communication

Top 5 tips for maximizing your messaging’s potential this Black Friday and Cyber Monday

by Sophia Binder

November 17, 2022 | 5 minute read

A smiling person in a coat and glasses holds a smartphone and shopping bags. The text reads, "Discover why everyone’s talking about conversational commerce.

Why everyone’s talking about conversational commerce

by Sophia Binder

October 12, 2022 | 4 minute read

How to choose the right hosting options for WhatsApp Business API: On-Premises or Cloud

by Jean Shin

June 08, 2022 | 4 minute read

A hand holds a smartphone showing a WhatsApp message from "tyntec" that reads, "WhatsApp in numbers and beyond," all set against a vibrant orange background, highlighting key WhatsApp statistics.

Omnichannel communication

Whatsapp Statistics (Worldwide): A snapshot of success

by Sales & Marketing Growth Director

February 21, 2022 | 10 minute read

Download the WhatsApp APK to access the latest version of this popular messaging app. Stay connected with friends and family by downloading WhatsApp now.

Customer Service

Broadcasting and Sending Newsletters to WhatsApp Users: Legit or Not?

by Adam Phillips

November 30, 2021 | 5 minute read

A stakeholder map depicting a circle of individuals.

The secrets to building a stakeholder map

by Jean Shin

September 21, 2021 | 4 minute read

Two women walking down a runway in front of a blue screen, capturing attention for a whatsapp meeting invite.

Send meeting invites to WhatsApp from any conferencing app

by Jean Shin

September 06, 2021 | 4 minute read

A young woman sitting on a couch engrossed in her cell phone, sending and receiving non-transactional messages.

Non-Transactional Messages: How Marketing on WhatsApp Just Got a Major Boost

by Manuela Marques

July 28, 2021 | 7 minute read

A woman is utilizing a mobile phone to order a delivery, enhancing her connected experience.

Conversational commerce

Connected Experience in Business Transformation: Is Connected Experience just another name for a digital experience?

by Madalina Grigorie

July 06, 2021 | 8 minute read

Best practices for WhatsApp message templates in the fashion industry.

The Ultimate Guide to WhatsApp Message Templates for Fashion

by Manuela Marques

May 18, 2021 | 12 minute read

A mobile app showcasing real estate listings while providing a guide on how to send bulk messages on WhatsApp Business.

How to Send Bulk Messages in WhatsApp Business — Without Being Banned

by Manuela Marques

May 17, 2021 | 10 minute read

A woman holding a phone with a whatsapp message template on it.

WhatsApp Message Templates: 7 Best Practice Tips + Examples

by Bogdan Obretin

April 01, 2021 | 9 minute read

A smartphone with a text message on it sitting on a desk.

How to create a Message Template in WhatsApp

by Bogdan Obretin

April 01, 2021 | 5 minute read

A woman delivering a package to a man in front of a door using WhatsApp Message Templates for Logistics.

WhatsApp Message Templates for Logistics, Ecommerce Fulfilment and more

by Adam Phillips

March 26, 2021 | minute read

A nurse is administering a vaccine to a patient.

How WhatsApp Can Help Inoculate Pharma from Potential CX Risk

by Adam Phillips

February 18, 2021 | 6 minute read

A man is standing near a train station, engrossed in his phone.

Customer Service

WhatsApp’s Media Message Templates

by Manuela Marques

February 17, 2021 | 3 minute read

A group of business people walking down a street with their cell phones.

How WhatsApp Stacks up Against SMS, Email, Messenger, and Voice Calls

by Adam Phillips

November 27, 2020 | 4 minute read

A business woman using the Microsoft Flow connector on her phone at night.

Use tyntec Connectors in Your Microsoft Flow to Automate Communications

by Jean Shin

October 29, 2020 | 3 minute read

A young couple looking at their phone while sitting at an outdoor table.

Privacy & Security

5 Ways Dating Sites and Apps can Build Trust among Users

by Manuela Marques

September 01, 2020 | 4 minute read

A group of people in blue t-shirts, part of a nonprofit organization, enthusiastically giving each other high fives.

WhatsApp for Nonprofits: 9 Lessons Nonprofits Can Learn from Brands About Successfully Leveraging WhatsApp

by Jean Shin

August 28, 2020 | 5 minute read

A man sitting on a bench in an airport, checking his Whatsapp messages on his phone while waiting for his business travel.

Customer Service

Five Ideas to Use WhatsApp Business Solution with Travel

by Manuela Marques

August 11, 2020 | 6 minute read

A smiling black man using a cell phone in an office while engaged in eCommerce activities.

WhatsApp Business API for eCommerce

by Manuela Marques

August 11, 2020 | 6 minute read

A man in a suit is holding a cup of coffee and checking messages on his phone related to WhatsApp Business.

Customer Service

How Banking & Finance Can Use the WhatsApp Business Solution

by Manuela Marques

August 10, 2020 | 4 minute read

A hand holding a cell phone in front of the Eiffel Tower, using WhatsApp business for tourism.

Customer Service

How the tourism industry can leverage WhatsApp Business

by Manuela Marques

July 22, 2020 | 4 minute read

Three men are sitting at a bar looking at their phones.

WhatsApp for Sports Clubs: How Top Sports Clubs are using Chat Apps to deepen Fan Connections

by Manuela Marques

July 03, 2020 | 7 minute read

A woman sitting on a bench holding shopping bags and a cell phone.

Customer Service

WhatsApp Business for Fashion: Why It’s the Sector’s New Runway, Storefront, and Service Center

by Jean Shin

June 23, 2020 | 6 minute read

A group of people engrossed in RCS business messaging on their cell phones.

RCS Business Messaging: Everything Enterprise Needs to Know About the Next Gen Messaging Service

by Jean Shin

June 08, 2020 | 7 minute read

A person holding a cell phone with instagram on it.

Privacy & Security

Don’t Be Mistaken for a Spammer: Protect Customer Experience on WhatsApp

by Jean Shin

June 05, 2020 | 4 minute read

A man is handing a package to a woman using Whatsapp Business for Logistics.

Customer Service

How to Transform Customer Experience in Logistics with WhatsApp Business

by Manuela Marques

June 03, 2020 | 4 minute read

A young woman is engrossed in her phone, browsing through an interactive Whatsapp message template while standing in front of a building.

Conversational commerce

How the New WhatsApp Interactive Button Helps Ace Conversational Automation

by Jean Shin

June 03, 2020 | 7 minute read

A woman is looking at her phone in a city at night, possibly browsing through WhatsApp notifications after opting in to receive them.

Customer Service

How to Get Opt-Ins from Customers for WhatsApp Business

by Jean Shin

May 07, 2020 | minute read

A woman is sitting on a couch and using her cell phone.

Customer Service

WhatsApp communication for Fashion Brands’ – New Number One Accessory

by Samantha Warren

May 05, 2020 | 5 minute read

A man and woman are browsing a tablet computer, possibly on Whatsapp.

Customer Service

How to create your Display Name on WhatsApp Business

by Manuela Marques

May 05, 2020 | 5 minute read

A map featuring globes and pins, showcasing the challenges in the messaging industry.

Privacy & Security

4 Challenges Facing the Messaging Industry

by Jean Shin

May 05, 2020 | 5 minute read

An isometric image of a building with blue and purple arrows on an orange background.

Privacy & Security

Bringing Blockchain into the Mainstream

by Jean Shin

May 01, 2020 | 4 minute read

A group of people sitting around a table looking at laptops.

Omnichannel communication

Business SMS, Live Chat, and GDPR Compliance

by Jean Shin

April 24, 2020 | 4 minute read

A young woman using a smartphone covered with stickers, while engaged in messaging conversations for various brands.

Conversational commerce

Sticking Power: 6 Reasons for Leveraging Branded ‘Stickers’ in Business Messaging

by Adam Phillips

April 21, 2020 | 4 minute read

A man sitting at a desk with a cell phone and a laptop, using 2FA for WhatsApp.

Privacy & Security

6 Reasons Why Companies Should Use WhatsApp for 2FA

by Adam Phillips

March 26, 2020 | 5 minute read

A woman holding a cell phone, incorporating Whatsapp Business in the consumer good industry.

Customer Service

Sustainable Growth for the Consumer Goods Industry with WhatsApp Business

by Manuela Marques

March 07, 2020 | 5 minute read

A group of people sitting around a table discussing B2B marketing strategies.

Customer Service

How B2B Companies Are Leveraging WhatsApp Business to Transform CX

by Adam Phillips

March 06, 2020 | 4 minute read

A woman is holding a phone while enjoying a slice of pizza.

WhatsApp Chatbot for Pizza Ordering: How to help customers place an order in WhatsApp

by Jean Shin

March 01, 2020 | 7 minute read

A group of people sitting on a bench engrossed in their cell phones while using WhatsApp Business.

Customer Service

WhatsApp Business for Telcos: Use WhatsApp Customer Messaging to Transform CX and Boost Revenues

by Jean Shin

February 13, 2020 | 6 minute read

A phone connected to a cloud, enabling guest messaging via Whatsapp.

Customer Service

Guest Messaging for Today’s Travelers with WhatsApp Business Solution

by Manuela Marques

February 04, 2020 | 2 minute read

A woman in a yellow dress is using her cell phone on the street, highlighting the vulnerability of SMS-Based Authentication.

Privacy & Security

What to Do About the Vulnerability of SMS-Based Authentication

by Jean Shin

January 26, 2020 | 4 minute read

A headset sits on top of a laptop computer, allowing for seamless communication via Whatsapp.

Customer Service

IVR deflection to WhatsApp Business: 6 Best Practices

by Adam Phillips

November 06, 2019 | 6 minute read

A woman is using her cell phone on the street to chat with friends on WhatsApp.

Customer Service

How the Automotive Industry can Leverage WhatsApp Business

by Manuela Marques

September 16, 2019 | 6 minute read

A man with glasses is looking at his phone while sitting at a table, potentially worried about his WhatsApp Business account being banned.

Customer Service

This is Why Your Business Number is Blocked on WhatsApp

by Jean Shin

August 13, 2019 | 6 minute read

A woman is working at a desk with papers and a laptop, utilizing the WhatsApp Business API for increased productivity and communication.

Omnichannel communication

Four Advantages for Using the WhatsApp Business API

by Manuela Marques

March 12, 2019 | 6 minute read

A person in a hoodie is using a cell phone in front of a computer.

Privacy & Security

Phone Number Fraud Check: Preventing Fraud with Phone Number Verification

by Manuela Marques

March 04, 2019 | 3 minute read

A person's hand holding a smartphone with an authentication breach.

Privacy & Security

The Breaches Multifactor Authentication Could Have Prevented

by Jean Shin

December 10, 2018 | 4 minute read

A person's hand is holding a cell phone while using messaging apps to protect users.

Privacy & Security

How Messaging Apps Should Be Protecting Their Users

by Jean Shin

August 05, 2018 | 3 minute read

A man in a suit is looking at his phone, ensuring payment protection.

Privacy & Security

Payment Protection: 4 Best Ways

by Manuela Marques

June 15, 2018 | 5 minute read

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