Whatsapp icon integrated with an authentication API, showcased on a green square.

Channel | WhatsApp Business

With more than 2 billion people using WhatsApp around the world to send 60 billion messages every day, the chat app has revolutionized the way we communicate. With an enterprise-grade API, companies can now send notifications and provide customer service through WhatsApp in a secure, reliable, and customer-friendly way.


For end-user protection, WhatsApp has implemented a reporting and blocking mechanism.

Enterprises must respect all requests (either on WhatsApp or off) to block, discontinue, or otherwise opt-out of communications from you via WhatsApp. If a user opts out, enterprises must update their contact list to remove that user and will not send (or attempt to send) any further messages to that user using the Business Products.