Data processing

The content sent from enterprises to tyntec is secure and within the EU (datacenter in Dortmund, Germany).

The MSISDN ¹ (a number uniquely identifying a subscription in the mobile network; also referred to as the mobile phone number) shared with tyntec gets translated to a routing ID within tyntec’s datacenter before further transmission the WhatsApp’s network for message delivery.

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The transmission of data between the involved networks is done via HTTPS. 

Your submitted messages get end-to-end encrypted by your dedicated WhatsApp Business API installation hosted within tyntec’s datacenter. The messages are further transmitted onto WhatsApp’s international network.

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ℹ️ WhatsApp / Facebook cannot read or decrypt any of the content shared.