The content sent from enterprises to tyntec is secure and within the EU (datacenter in Dortmund, Germany).
The MSISDN ¹ (a number uniquely identifying a subscription in the mobile network; also referred to as the mobile phone number) shared with tyntec gets translated to a routing ID within tyntec’s datacenter before further transmission the WhatsApp’s network for message delivery.
The transmission of data between the involved networks is done via HTTPS.
Your submitted messages get end-to-end encrypted by your dedicated WhatsApp Business API installation hosted within tyntec’s datacenter. The messages are further transmitted onto WhatsApp’s international network.
ℹ️ WhatsApp / Facebook cannot read or decrypt any of the content shared.