
Hi {{1}}. Thank you for shopping with us. Your order of {{2}} is now confirmed at a cost of {{3}} and with an expected delivery date of {{4}}. Check the status of your order at {{5}}
WhatsApp Message Templates are useful for several reasons:
WhatsApp has introduced non-transactional notifications, allowing companies to send more types of proactive notifications to people that opt-in to receive them. Initially rolled out in selected countries, now non-transactional messages are available globally.
With non-transactional messages, businesses can send the following types of messages:
Sending non-transactional notifications also requires an active opt-in.
ℹ️ Businesses that have an approved country as the country setting in the Facebook Business Manager will be able to submit and send non-transactional notifications. No additional integration is needed or changes to the message template submission process.
Businesses must choose one of the categories for templates when submitting a non-transactional template, such as the “alert update” category.
Templates will still go through a review process to ensure there are no Commerce or Business policy violations, and the formatting is correct.
Hi {{1}}. Thank you for shopping with us. Your order of {{2}} is now confirmed at a cost of {{3}} and with an expected delivery date of {{4}}. Check the status of your order at {{5}}
Good news, {{1}}! Your order of {{2}} is on its way with the delivery date of {{3}} between the hours of {{4}} and {{5}}. If you would like to select another time or date, reply with 'Change Time'. If you would like to change your purchase, reply with 'Change Order'.
Hi {{1}}, we've upgraded you to our VIP program because you are a regular customer. Head to the {{2}} page to check out all the great benefits or view our FAQ by clicking here.
Hi {{1}}, you’re eligible for a new line of credit for your business banking account with Best Bank. If you’re interested, please reply back to this message and we’ll schedule time for one of our agents to discuss with you.
ℹ️ Do you need more inspiration to create your message templates?
Check our message template best practices here.
If you’re in the fashion industry, dive deeper here.
Are you in logistics? Get a complete guide to message templates here.
Looking into sending non-transactional message templates? Have a look at examples & best practices here.