To facilitate integration, we support pre-built integrations with systems such as Microsoft Dynamics. You can find in here our Integrations Tutorials for:
Custom integration for other CRMs
We can also provide a custom integration to other CRM systems, incl. proprietary ones, to:
- Retrieve information from your CRM to the Conversations Inbox, making sure agents can see relevant contact information on the Conversations Inbox
- Push conversations on the Conversations Inbox to your CRM system.
Companies can also sync information both ways, which is possible by exchanging API endpoints.