Setting up your Conversations Inbox company account
Creating a Conversations Inbox company account starts with the setup of your desired channels.
By default, the Conversations Inbox is offered with a WhatsApp Business Profile as a package.
In case you wish to use the Conversations Inbox without WhatsApp, get in touch here.
ℹ️ Learn how to set up your Conversations Inbox company account here.
First steps
The Conversations Inbox provides an intuitive interface for your agents (and chatbots) to interact with your customers. There are many rich features you can benefit from, such as:
- Omnichannel inbox
- Multi-agent and teams
- Agent-to-agent and agent-to-team handover
- Internal chat
- Rich media
- Message templates and quick replies
- CRM integrations a
- And more.
ℹ️ Check all Conversations Inbox features here.
ℹ️ Learn about security and GDPR for the Conversations Inbox.
Conversations Inbox API
The Conversations Inbox also provides a JSON REST API to connect to social messaging platforms like WhatsApp Business, Apple Business Chat, Facebook Messenger, Twitter DM, Viber, LINE, and more.
The API helps you manage channels, contacts, and conversations if you prefer to handle those tasks programmatically.
ℹ️ Check the Conversations Inbox API reference.
ℹ️ Check all Conversations Inbox tutorials.
✉️ If your system is not listed and you would like to connect Conversations Inbox with your CRM, AI, or any other system, just contact our Onboarding Team at support@tyntec.com.
✉️ In case you still have questions, get in touch here.