FAQs – Conversation Management
Learn how to manage inbound and outbound chats on the Conversations Inbox in the FAQs below.
If you can’t find an answer to your question, contact us.
- How do the different Inboxes help me organize conversations?
- How do I assign a conversation to an agent or team?
- Is a preview of the message available to check before sending out the message?
- How do I submit message templates with the Conversations Inbox?
- How can I broadcast messages with the Conversations Inbox?