FAQ | SMS

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What Does “Delivered Upstream” Mean?

FAQs

SMS

Getting Started

SMS Delivery

SMS Performance

SMS Features

Troubleshooting

What does “delivered upstream” mean?

This means that the SMS has been submitted to a network but no status report has been received from the mobile network.

There are several factors that can contribute to the message delivering swiftly by the carrier:

  • Recipient signal strength and connection to the network
  • Problems with the network
  • Carrier issues.

To track down the delay, please check your delivery reports and error codes that are available in our customer portal my tyntec.