

Edit agent rights
You can also edit the access rights (agent or admin) and teams to which the agent should belong.
- Click on the agent name
- Click on the button Edit at the top right. A pop-up window will appear with action options, including Edit.
- Edit the rights and/or teams for this particular agent.
ℹ️ As an admin, you can also reset an agent’s password by following similar steps.
ℹ️ You can also list and read all agents programmatically with the Conversations Inbox API.