FAQ | Conversations Inbox

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Can I Integrate the Conversations Inbox With My Own Custom Chat?


Conversations Inbox

Getting Started

Team Management

Conversation Management

Contact Management

Channel Management

Chatbots, Automations & Integrations


Payments & Billing

Can I integrate the Conversations Inbox with my own custom chat?

With tyntec’s Conversations Inbox you can also integrate your business’ other app- / web-chats if those can provide the conversations via API. This can be, for example, the proprietary business chat that you use for your website or app, or an external webchat provider you already use. 

✉️ To connect your existing web chat provider, first check with your provider to support an API for conversations management. Then get in touch with us at support@tyntec.com to discuss the details.