FAQ | Conversations Inbox

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How Can I Start With the Conversations Inbox?


Conversations Inbox

Getting Started

Team Management

Conversation Management

Contact Management

Channel Management

Chatbots, Automations & Integrations


Payments & Billing

How can I start with the Conversations Inbox?

The Conversations Inbox is an omnichannel, web-based platform that includes one WhatsApp Business Profile. The first step to start the Conversations Inbox is to create your WhatsApp Business Profile and then enable you to access the platform with an easy setup.

After your WhatsApp Business Profile has been configured, you can proceed with your Conversations Inbox by filling out this form.


After that, you will receive an email with a personalized link to your Conversations Inbox setup. Follow the link from the email and fill out the form.


It takes between 1–2 business days until your Conversations Inbox is activated. You will receive a link via email to activate your admin account.

ℹ️ Once your account is activated, you can log in using this link: https://cmd.tyntec.com/login/signin