FAQ | Authenticate

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What should I do if I haven’t received a 2FA PIN code?

This usually means that your customer decided not to enter the one-time password into your system. It is rare, but it happens. You don’t need to do anything, and you will not be charged.