FAQ | Authenticate

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How many times can a customer enter a PIN code?

By default, a customer can make three incorrect attempts before the PIN code/OTP becomes invalid. View our Technical Documentation to learn how to configure this.

This limit ensures that there is no brute force to reveal the actual OTP that was used.