FAQ | Authenticate

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What use cases does the 2FA API support?

The 2FA API supports customer-facing security for various use cases, from new user verification to secure account access, password reset and transaction authentication.

 

 

 

 

Registration

 

 

Continuous access

 

 

Transaction authentication

 

 

Password reset

 

 

Why

 

 

Minimizes fake accounts and spam

 

 

Reduces account takeovers and stolen identities

 

 

 

Identifies fraudulent transactions &

 

reduces chargebacks

 

 

Reduces account takeovers, avoids account lockout, &

 

reduces inbound calls to contact centers

 

 

How

 

 

Onboarding users register through the website or app

 

 

If the user accesses their account from a different device or location, then the enterprise triggers access 2FA

 

 

Authenticating transactions, payments, and money transfers

 

 

When a user resets a password, the system sends an OTP to the mobile device and the user enters the code on the password to reset the webpage

 

By applying 2FA procedures throughout the customer journey with tyntec’s API, enterprises will:

  • Stop fake accounts and bots at registration
  • Minimize account takeovers throughout the security journey in a user-friendly way
  • Secure customer accounts worldwide with channels that don’t require smartphones, apps or data connections.

Find more information about use cases in our Multifactor Authentication Guide.