- The company’s industry is banned from using Viber Business Messages. If that’s the case, Viber’s rejection decision is final and an appeal does not qualify.
- The company has provided incorrect information or an admin error has occurred. In that case, our team reaches out to Viber for clarification, so we can revert the decision.
✉️ In case your application has been rejected, contact the Onboarding Team at firstname.lastname@example.org and we’ll be happy to advise further.