FAQ | Viber Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How Are My Messages Categorized As Promotional or Transactional?


Viber Business

Getting Started

Free Trial

Message Types

Your Viber Account


Payments & Billing

How are my messages categorized as Promotional or Transactional?

You must label your message according to “promotion” / “transaction”, ensuring your message is billed correctly.

ℹ️Check more information about Message types here.