FAQ | Viber Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How Can I Get the API Key to Set Up My Viber Business Profile?

FAQs

Viber Business

Getting Started

Overview

How Can I Get the API Key to Set Up My Viber Business Profile?

What Business Name Should I Choose for My Viber Business Profile?

Can I Add More Than 20 Countries for My Business ID?

What’s the Viber Warranty Letter?

What’s the Viber Verified Tick?

What Industries Are Banned From Using Viber Business Messages?

Why Has Viber Rejected My Request for a Business Profile?

Message Types

Overview

How Are My Messages Categorized As Promotional or Transactional?

Does tyntec Support Message Templates for Viber?

How Do I Know If My Messages Have Been Delivered to the User?

Your Viber Account

Overview

Is It Possible to Migrate From One Viber Provider to Another?

Can I Still Use Viber As a One-Way Messaging Service With a Unified Account?

How Does the Autoreply Feature Work?

How can I get the API key to set up my Viber Business Profile?

The API key and API key name are important information in the setup of your Viber Business Profile. You will have to create an account or login to tyntec’s customer portal to retrieve this information.

 

Once you have an account, all you have to do is click on “API Settings” and then on the button “New API key” at the top:

Viber - API Settings

ℹ️ Once you fill out the Viber Setup form, you will add the “API key name” information.  We will associate your Viber Business Profile to this account and you can access it using the key provided in your account at tyntec’s customer portal.