Compliance Statement

Your trust is our most important asset and it's our mission to deliver your communications / provide our services as quickly and securely as possible. Our aim is to ensure that you always feel informed and empowered with respect to your privacy and personal data, and that of your customers.

On May 25th, the EU’s newest laws regarding the collection and use of personal data take effect. The General Data Protection Regulation (GDPR) affects not only our customers who do business in or with residents of the EU, but it affects us, too.

What does this all mean?

We have updated the format of our own General Terms and Conditions as well as our Privacy Policy and added additional details about our data processing practices to address new privacy regulations, like the EU General Data Protection Regulation (GDPR) and to give you a better understanding of how we handle data at tyntec. 

If you’re one of our customers who needs to sign a Data Processing Addendum, the tyntec DPA is available below.

With the upcoming GDPR tyntec has revised its processes and technical and organizational measures to make sure they reflect the state of the art:

  • mandatory IT security and data protection awareness training for all employees, repeated regularly
  • encryption and pseudonymisation wherever possible
  • segregation of data, networks and systems
  • access controls for all facilities including video surveillance, access privileges on a need-to-know basis
  • tyntec-owned ECB-S grade data center
Data Processing Addendum - Contact


If you have any questions or concerns please feel free to ask tyntec`s Data Protection Team  at