Rich media on WeChat
Send and receive a wide range of media message types to engage customers.
- Images
- Video messages
- QR Codes
- Audio messages
- Links
Enrich your customer journey with WeChat
Connect with over 1.2 billion WeChat users in China and globally for a frictionless customer experience with an Official Account.
WeChat in China and beyond
Reach over 1.1 billion users predominantly in China and 100+ million users Hong Kong, Macau, Singapore, Japan, Australia, Canada and UK.
78%
penetration rate among 16-to-64-year-olds
45 billion
messages exchanged daily
77 minutes
user average spent every day on the app
The tyntec advantage
We're proud to offer WeChat as scalable and flexible solution. You decide how to integrate and automate WeChat conversations.
Onboarding Guidance
We provide guided onboarding, installation and best practices to get your Official Account up and running.
Easy-to-integrate API
Integrate tyntec’s developer-friendly Conversations API to exchange messages on your WeChat.
How to use WeChat Official Accounts
Personalize conversations with WeChat users - from product discovery to customer care.
Secure Messaging on WeChat
Messages between businesses, end users and WeChat are encrypted using AES symmetric encryption (SSL). A unique EncodingAESKey is assigned to each business in order to decrypt messages received and encrypt messages sent.
- Secure user notifications
- Verified brand profiles
- GDPR compliance
- Strict security protocols to prevent malware
