Enrich your customer journey with WeChat

Connect with over 1.2 billion WeChat users in China and globally for a frictionless customer experience with an Official Account. 


Customer References inline october 2019

WeChat in China and beyond

Reach over 1.1 billion users predominantly in China and 100+ million users Hong Kong, Macau, Singapore, Japan, Australia, Canada and UK.


penetration rate among 16-to-64-year-olds

45 billion

messages exchanged daily

77 minutes

user average spent every day on the app

The tyntec advantage

We're proud to offer WeChat as scalable and flexible solution. You decide how to integrate and automate WeChat conversations.

Onboarding Guidance

We provide guided onboarding, installation and best practices to get your Official Account up and running. 

Easy-to-integrate API

Integrate tyntec’s developer-friendly Conversations API to exchange messages on your WeChat.

How to use WeChat Official Accounts

Personalize conversations with WeChat users  - from product discovery to customer care. 


Rich media on WeChat

Send and receive a wide range of media message types to engage customers.

  • Images
  • Video messages
  • QR Codes
  • Audio messages
  • Links

Secure Messaging on WeChat

Messages between businesses, end users and WeChat are encrypted using AES symmetric encryption (SSL). A unique EncodingAESKey is assigned to each business in order to decrypt messages received and encrypt messages sent.

  • Secure user notifications
  • Verified brand profiles
  • GDPR compliance
  • Strict security protocols to prevent malware
Customer References inline october 2019