Seamless Conversations on Viber Business
Connect with over 1 billion Viber users globally for a frictionless customer experience.
Viber Business - Global Reach
Where Viber is relevant
With 1.1 billion+ users globally, connect with your users especially in CIS, CEE, Southeast Asia, Middle East and MENA regions.
1.1 billion users
use Viber as their preferred chat app
193+ countries
have access to Viber Business
7 million interactions
every minute on Viber
Why tyntec
The tyntec advantage
We're proud to offer Viber as scalable and flexible solution. You decide how to integrate and automate Viber conversations.
Fast Onboarding
We get your Viber Business Profile up and running within 2 business days.
API or Support Inbox
Integrate a developer-friendly API or use tyntec's Support Inbox if developer resources are tight.
System Integrations
Use chatbots for automated conversations and easily integrate our API with CRM, ERP and contact center systems.
USE CASES
How to use Viber Business
Personalize conversations with Viber users throughout the customer journey, from product discovery to customer care.
Viber Business Webinar
Watch the webinar and learn how to get started with Viber.
In this webinar, learn how Viber can grow your business through success stories, and how tyntec, as a strategic partner, can enable you achieve new heights with Viber Business Messages.
Programmable Functions
Business Features
Viber and tyntec constantly improve and add new business features to improve your customers' user journey.
New
Business Profile
Create an engaging, branded Business Profile on Viber. A business profile makes conversations more personal, trusted and secure between businesses and users.
New
Improved Overlay
Reduce block rates with Improved Overlay. Users can see your messages and decide if they want to receive more messages from the brand.
New
Search Visibility
Your business is easily discoverable on Viber. With a powerful Search, users can find your brand and start a direct conversation.
How your customers can get in touch
Viber Sessions
Users don't have to wait for a company-initiated message. With Sessions, they can easily get in touch with your brand. Simply place a contact link on your website, in-app, social media or in any communication channel. When a user opens the link, he is taken directly to the Viber app - and a conversation on Viber can start.
Each session lasts 12 hours, during which brands can send a limited amount of messages. Brands just pay a cost-efficient fixed price per session (instead of paying per message).
- User initiates conversations
- Simple fixed price per session
- Contact deeplink
- User- & business friendly
Pricing
Viber Business Pricing
With Viber, you pay only for the messages you send. Transactional and promotional messages are priced differently.
GDPR | Data Privacy & Security
Secure Messaging on Viber
Viber is one of the most secure and privacy driven messaging apps on the market today. All messages between your business, Viber and your users are end-to-end encrypted. Once delivered, no content stays stored on Viber’s servers.
- End-to-end encryption
- Secure user notifications
- GDPR compliance
- Verified brand profiles
Viber Starter Guide
Why and How to Use Viber Business Messages
Over 60% of consumers want to communicate with brands via messaging. In this guide, you will learn why and how to use one of the largest chat apps in the world: Viber. Get insights, trends, use cases and tips on how to get started.
From localhost to everyone
Made for Developers
Get where you need to go, fast. With just a few lines of code you are able implement Viber Business with our Conversational API. Check out the documentation with detailed information & instructions on how to get started.
