Engage with customers on Viber
Deliver personalized customer experiences on Viber, convert more sales, and increase customer loyalty.
Deliver personalized customer experiences on Viber, convert more sales, and increase customer loyalty.
You decide how you want to use Viber Business. Use our Conversations Inbox or Conversations API.
Manage your conversations across channels in one place without any code development needed. Provide your team a simple to use interface that allows full context by connecting it with your CRM systems, like Hubspot, Salesforce, and many more. Sync customer profiles & order data, connect your chatbot and use quick replies to handle more in less time.
Integrate Viber Business as a channel with our Conversations API in any software you already use. Build and scale with tyntec’s omnichannel REST API for conversations.
Get the complete Viber service with tyntec. Use Viber’s native two-way and rich media messaging to pimp up your conversations.
Get your business ID in your language, with a detailed info page and a verified badge.
End-to-end encryption and GDPR compliance mean your conversations are secure.
Decide to use tyntec’s API for Viber or the omnichannel platform, the Conversations Inbox.
Combine text with URLs, images, files, emojis, and CTA buttons for memorable experiences.
Use tyntec’s Conversations API to access Viber and other messaging channels.
Your business is easily discoverable on Viber, so users can find your brand.
Reduce block rates by enabling users to preview and allow future messages.
Use Viber on the Conversations Inbox to manage all your Viber chats.
Guided onboarding, customer service, and comprehensive dev docs.
Use Viber’s native two-way and rich media messaging to level up your customer conversations.
Reach new and existing customers with targeted marketing campaigns. Broadcast special deals and offers, send coupons and vouchers, and more, on Viber Business.
Send up to 1,000 characters powered with media content, interactive buttons, and links.
Create personalized 1:1 experiences on Viber. Customers can initiate conversations with brands to solve issues, ask questions, and provide feedback.
Accelerate issue resolution and improve customer happiness with a digital and cost-effective channel.
Send relevant information throughout the customer journey, from travel notifications to appointment reminders and payment requests.
Create a unique customer experience at every touchpoint of your user journey.
We offer businesses market leading pricing for Viber Business - both in API or our Conversation Inbox.
For transactional and promotional you only pay for your consumption per message sent.
When your customers initiate the chat, a session opens—pay per 24-hour or 60 messages session.
A monthly minimum spend applies per business account for all message types exchanged in your business profile.
To start with Viber Business Messages with tyntec, you can fill out our Viber setup form.
Once you’ve completed it, you’ll receive a confirmation and we’ll integrate it onto Viber’s system. We promptly let you know once your account has been setup.
In case your account request has been rejected – which is very rare – we will let you know the reasons why. When this happens, usually it is due to missing or incorrect information. Once your account and serviceIDs have been configured, you can start sending messages to your users.
ℹ️ Find in here more information about our Viber onboarding process.
Yes, you can use promotional, transactional, and conversational messages in one Viber Business Profile.
ℹ️ Note that regardless of the message type you're using on your Viber Business Profile, the monthly minimum spend is just charged once and associated with your business ID.
There are two ways to try out Viber:
✉️ In case you have any questions or want to proceed with a free trial for Viber, please contact our Onboarding team at support@tyntec.com.
The tyntec free trial for Viber includes:
The trial does not include:
After the trial, the customer needs to decide to continue or cancel the subscription.
If you decide to continue with Viber + Conversations Inbox:
If you decide to continue with tyntec’s API for Viber Business Messages (without Conversations Inbox):
If you decide to cancel all services:
After the trial, if you’re unsure whether to proceed, it’s possible to deactivate the account instead of canceling it. A deactivation would prevent you from having to restart the onboarding of a Viber business profile and is not billable. A business profile can be deactivated up to three times a year.