INSURANCE

Smooth customer engagement for insurers

Make insurance claims and quotes accessible for your customers with tyntec's messaging solutions.

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80% of insurance queries

are generated by only 20% of questions. These answers can be easily automated with chatbots.

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91% of customer queries

are resolved via chat at the average large insurance company.

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3x faster response

times for customer enquiries when using chat apps.

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Use Cases for Insurances

Digitized customer service for insurance


Customer service
Handle customer claims and enquiries related to travel, health or car insurance. Help clients find providers, doctors and more that fit their insurance policy easily with tyntec's solutions.

Notifications
Send out payment reminders, provide contract renewals and claims information through secure end-to-end encryption.

Getting the right claim information without hassle
Receive pictures, videos, audio clips and more to properly document the scene of a claim.

Click-to-WhatsApp
Connect your Facebook and Instagram ads to WhatsApp to answer customer questions, offer quotes, and more.

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Solutions

Scale Omnichannel Communications


Omnichannel Support Platform
Centralize your customer communication across every channel with Support Inbox. See all past communications, from when a customer got a quote all the way to their latest claim.

Learn more about Support Inbox

Conversations API
Do you already have a customer service system up and running? Integrate our platform-agnostic Conversations API.

Learn more about Conversations API

Connect your systems for full context
Use our pre-integrations to Salesforce, Hubspot and more, to manage and feed conversations with your data.

Learn more about Integrations

FAQ Chatbots
Create a chatbot to answer common questions without any effort from your employees.

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Start your 30-day free trial

Enquiries and quote requests are part and parcel of customer service for insurance companies. Shifting this to a personalized digital experience via WhatsApp for Business reduces contact centre calls and engages and converts potential customers with immediate answers to frequently asked questions, renewal notifications and more. Explore how it works and sign up for your 30-day free trial below.

Available to medium and large enterprises only

More Insights

You’ve come to the right place

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Flexible Integrations

Choose the right tools for you business: API, Support Inbox and/or chatbots. 

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World-Class Support

You get all the help you need during and after onboarding – 24/7/365.

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High Security Standards

We take security and privacy seriously and are GDPR compliant.