FINANCE

Boost customer trust and engagement

Make finance and banking digital every step of the way with tyntec’s omnichannel messaging solutions.

Lottie file
icon_reduction_graph_360w_svg
60% reduction

in delivery costs with paperless statements.

icon_active_users_360w_svg
30% increase

in new banking accounts.

icon_user_interactions_360w_svg
2x more customers

service tickets handled via WhatsApp & Co. than voice channels.

Lottie file

Use Cases for Banking & Finance

Customer engagement in safe hands


Customer service
Digitize your helpdesk and deflect voice calls to messaging. This helps finance contact centers increase agent productivity, accelerate support tickets and improve customer satisfaction.

Notifications
Use our platform to send out payment reminders for upcoming bills, provide account balance notifications and take digital banking to the next level.

Security and authentication
Safeguard clients and their accounts through two-factor authentication with our 2FA API.

New accounts
Provide personalized offers and onboard new customers in an automated manner with chat apps.

Lottie file

Solutions

Secure communications for digital finance


Omnichannel Support Platform
Handle customer inquiries on WhatsApp, Viber, SMS and more in an intuitive platform for your agents.

Learn more about Support Inbox

Conversations API
Integrate our platform-agnostic Conversations API into your existing systems, such as CRM, banking SaaS, and more.

Learn more about Conversations API

Connect your systems for full context
Leverage tyntec's pre-built integrations to Microsoft Dynamics, Salesforce and more for quick implementations.

Learn more about Integrations

FAQ Chatbots
Create a chatbot to answer common questions like “What is my balance?” without any effort from your employees.

Made for Finance

Get inspired how our messaging solutions help banks and finance companies every step of the way.

icon_product_discovery_svg

Product Discovery

Increase brand awareness and boost sales.

  • Click-to-Chat Advertising on Facebook or Instagram
  • Marketing outreach
  • Automated account creation
icon_mobile_sales_svg

Payment, Loans and Security

Provide customers with self-service in a secure manner.

  • Payment / Transaction alerts
  • Initiate loan requests
  • Manage money transfers
  • User verification
  • Blocking cards
  • Password reset
icon_after_sales_svg

Customer Support

Support your customers and increase loyalty.

  • Bank statements and balance requests
  • Service notifications (loans, mortgages, credit cards)
  • Branch location and opening time inquiries
  • Advice for wealthy clients

 

“tyntec responded quickly with knowledgeable technical support in addition to providing online access to all technical docs we needed. We were also delighted to hear that we didn’t have to buy any bundled solutions to be able to use tyntec’s WhatsApp Business solution.”

Walter Zicovich, Co-Founder of Tarjeta Plan Platino

image_logo_tarjeta_plan_platino_@2x_

More Insights

img_free_trial_teaser_top_2

Start your 60-day free trial

Now more than ever, digital banking must meet and delight customer expectations. Frontrunners in the finance industry are tapping into the WhatsApp Business solution for personalised experiences, conversational banking, account authentication and attracting new customers. Explore how it works and sign up for your 60-day free trial below.

Available to medium and large enterprises only

You’ve come to the right place

icon_headquarter_svg
Flexible Tools for CX

Choose which tools are relevant for you: API, Support Inbox and/or chatbots. 

icon_whatsapp_group_messaging_svg
Round-the-Clock Support

You get all the help you need during and after onboarding – 24/7/365.

icon_strict_data_protection_svg
High Security Standards

We take security and privacy seriously and are GDPR compliant.