Solutions

FINANCE

Boost customer trust and engagement

Make finance and banking digital every step of the way with tyntec’s omnichannel messaging solutions.

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60% reduction

in delivery costs with paperless statements.

30% increase

in new banking accounts.

2x more customers

service tickets handled via WhatsApp & Co. than voice channels.

Customer engagement in safe hands

Customer service
Digitize your helpdesk and deflect voice calls to messaging. This helps finance contact centers increase agent productivity, accelerate support tickets and improve customer satisfaction.

Notifications
Use our platform to send out payment reminders for upcoming bills, provide account balance notifications and take digital banking to the next level.

Security and authentication
Safeguard clients and their accounts through two-factor authentication with our 2FA API.

New accounts
Provide personalized offers and onboard new customers in an automated manner with chat apps.

Secure communications for digital finance

Omnichannel Support Platform
Handle customer inquiries on WhatsApp, Viber, SMS and more in an intuitive platform for your agents.

Learn more about Conversations Inbox

Conversations API
Integrate our platform-agnostic Conversations API into your existing systems, such as CRM, banking SaaS, and more.

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Connect your systems for full context
Leverage tyntec's pre-built integrations to Microsoft Dynamics, Salesforce and more for quick implementations.

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FAQ Chatbots
Create a chatbot to answer common questions like “What is my balance?” without any effort from your employees.

Made for Finance

Get inspired how our messaging solutions help banks and finance companies every step of the way.

Product Discovery

Increase brand awareness and boost sales.

Click-to-Chat Advertising on Facebook or Instagram
Marketing outreach
Automated account creation

Payment, Loans and Security

Provide customers with self-service in a secure manner.

Payment / Transaction alerts
Initiate loan requests
Manage money transfers
User verification
Blocking cards
Password reset

Customer Support

Support your customers and increase loyalty.

Bank statements and balance requests
Service notifications (loans, mortgages, credit cards)
Branch location and opening time inquiries
Advice for wealthy clients

“tyntec responded quickly with knowledgeable technical support in addition to providing online access to all technical docs we needed. We were also delighted to hear that we didn’t have to buy any bundled solutions to be able to use tyntec’s WhatsApp Business solution.”

Walter Zicovich, Co-Founder of Tarjeta Plan Platino

More Insights

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Start your 30-day free trial

Now more than ever, digital banking must meet and delight customer expectations. Frontrunners in the finance industry are tapping into the WhatsApp Business solution for personalised experiences, conversational banking, account authentication and attracting new customers. Explore how it works and sign up for your 30-day free trial below.

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