FASHION

Scale digital clienteling

Digital has become fashionable! From virtual events to conversational clienteling, it’s time for fashion brands and retails to leverage messaging.

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14% more consumers

turned to digital to buy fashion during the pandemic – and this trend will stay.

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80% of frequent shoppers

only buy from brands that personalize their experience.

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98% open rate

for messaging means this is the right channel for notifications and conversations

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Use Cases for Fashion

Clienteling 2.0 and much more


Massive reach
Create and schedule outbound marketing campaigns to proactively start a conversation with your clients via the campaigns module. Send product and event information, promotions, special greetings, and more.

Customer profiles
Create customer profiles and segmentation for targeted campaigns.

Real-time reporting
Analyze your marketing efforts with real-time reports and interactive dashboards as basis for measurable campaigns.

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Solutions

Flexible solutions to fit your needs


Omnichannel Platforms
Manage your clients' chats and marketing campaigns on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms.

Learn more about Support Inbox
Learn more about Engagement Platform

Conversations API
Use the platform-agnostic Conversations API to integrate into your clienteling, POS and/or CRM systems.

Learn more about Conversations API

Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.

Learn more about Integrations

Integrate your chatbot
Use low-code chatbot solutions, fashion brands can scale digital conversations.

Made for Fashion

Get inspired about how messaging solutions help fashion brands and retailers across the customer journey.

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Product Discovery

Make your brand known and increase sales.

  • Click-to-Chat Advertising on Facebook or Instagram
  • Marketing outreach
  • Guided shopping
  • Product availabiilty requests
  • Engagement with customers who’ve abandoned their shopping cart
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Purchase & Delivery

Guide your customers to checkout and fulfillment.

  • Payment links
  • Order confirmations
  • Billing notifications
  • Delivery updates and scheduling
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Customer Retention

Support your customers and increase loyalty.

  • Return or refund requests
  • Feedback and Loyalty programs
  • Upselling
  • Customer Support

More Insights

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Start your 30-day free trial

The pressure on fashion brands to deliver excellent digital experiences has never been higher. Chat apps like WhatsApp enable brands to attract and retain customers in a noisy online world, with immediate responses to customer queries, automated order updates, account authentication, personalised marketing and more. Explore how it works and sign up for your 30-day free trial below.

You’ve come to the right place

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Enterprise-grade APIs & SaaS

Use the API or Omnichannel Platforms – it’s up to you.

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24/7/365 Support

You get all the help you need during and after onboarding – 24/7/365.

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GDPR Compliance

We take security and privacy seriously and are GDPR compliant.