Solutions

AUTOMOTIVE

Drive business growth at your car dealership

Digitize customer interactions with messaging for car service alerts, test drive appointments, car sales and promotions, and more.

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Sell and service cars, digitally

Increase sales
Receive customer requests about new or used cars, share images and videos to boost interest, answer inquiries right away and leverage test-drive leads. Replace or complement calls and emails with WhatsApp & co. for quicker customer conversions.

Make your customers loyal to your dealership
Use messaging to service your customers. Give them updates on car repairs and when to pick up the car, whether the vehicle needs new parts, and share appointments, budgets, invoices and more in one place.

Personalized offers and events
Reach out to long term clients with promotional offers and loyalty programmes.

Promote new models, deals and more
Everyone loves a good promotion! Get your customers excited about upcoming models, used car deals, new catalogues - and connect them with sales to convert the lead.

Flexible solutions to fit your needs

Omnichannel Platforms
Manage your clients' inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.

Learn more about Conversations Inbox

Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.

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Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.

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Chatbots
Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.

Made for Automotive

Get inspired about how messaging solutions help car dealerships across the customer journey.

Product Discovery

Make your dealership known as a modern service partner and find new ways to increase car sales with channels like WhatsApp.

Click-to-Chat Advertising for WhatsApp on Facebook or Instagram
Active marketing and sales outreach for new and used cars via messaging
Answer customer requests for new cars via chat
Answer availability requests
Inform customers about new cars
Manage all other sales inquiries via chat
Handle appointment bookings via chat

Purchase & Delivery

Guide your customers from the moment before they even enter your dealership.

Allow customer to make test-drive appointments via chat
Send reminders
Send updates on car repairs / service
Send invoices and billing notifications
Send delivery updates for new cars and schedule the delivery to the customer

Customer Retention

Support your customers and increase loyalty by reminding them about your outstanding service.

Reminders for tire changes
Service updates
Customer reminders on car checks
Feedback and Loyalty programs
Customer Support and FAQ chatbots
Updates on car leasing and financing
Send customers helpful information
Handle incoming mobility insurance requests and break-down repairs

More Insights

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Start your 30-day free trial

The demand to deliver services digitally is growing in the automotive industry. WhatsApp Business is a complete messaging solution that enables customers to easily manage appointments and receive real-time updates. Explore how WhatsApp for your car dealership works and sign up for your 30-day free trial below.

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