Twenty-nine percent of consumers have never used a banking app, while just 30 percent prefer to use online banking or a mobile app for complex or advisory services. At the same time, the use of WhatsApp Banking has been increasing exponentially across the globe. What better way to deliver financial services than the chat app customers already use?
Find out how to leverage WhatsApp in for conversational banking, personalized customer service, authentication and even marketing with tyntec’s new playbook.