- WhatsApp for the “new normal” in the fashion industry
- Why conversational commerce and clienteling are now critical
- How to remove friction in your entire customer journey (discovery, purchase and after sales)
- Automation and chatbots
- Insights, trends, use cases, and more
WhatsApp & co. for Clienteling 2.0
During the pandemic, huge numbers of folk have moved online to order fashion products – and this shift will become permanent.
WhatsApp and Viber will play a key role in deepening conversational commerce in a post Covid-19 world. This guide shows you how to leverage these channels in your digital mix.
About The Author
Manuela Marques Tchoe is tyntec’s Product Marketing Director, bringing 10+ years’ expertise in mobile messaging. A Brazilian expat living in Munich, Manuela has been at tyntec since its startup times, growing and evolving with the company and the messaging industry.