One team inbox for all channels
Communicate with customers using one inbox for your team that works across channels. Add the channels you need like WhatsApp, SMS, Viber Business, Facebook Messenger, Twitter DM, your own webchat, and many more.
Conversations Inbox helps your team to quickly prioritize and resolve customer issues by providing a platform which improves communication and supports collaboration.
Add your team(s)
You can start simple with just a few team members or add hundreds of agents to your inbox to handle complex business structures more easily.
Accomplish more with intelligent routing of new conversations to specific teams or team experts, using automation rules.